Shipping Policy

UK Free Shipping.

UK to EU Shipping: We will dispatch all EU orders from Belgium. NO HASSLE, NO TAX, NO DUTY, NO EXTRA CHARGES

Next Business Day

-  Subject to payment approval.

-  For all orders placed before 4:00pm, Monday to Friday. Orders placed over a weekend (Sat-Sun) will be processed the following Monday.

-  Damaged parcels must be signed for as damaged. A claim may not be valid without the appropriate identification being made on the proof of delivery; all queries must be reported to Customer Service immediately.

Standard Delivery

-  Our standard Shipping services normally take 1-3 working days for the domestic , 5-7 working days for the EU ( Delays can happen while custom clearance in Belgium), 5-11 working days for the international ( Delays can happen due to custom clearance) from the Confirmed Payment Date. After dispatch delivery is beyond our control the above dates are given based on delivery time provided by courier and shipping companies.

-  Damaged parcels must be signed for as damaged. A claim may not be valid without the appropriate identification being made on the proof of delivery; all queries must be reported to Customer Service immediately.

Shipping

-  The buyer needs to provide the following information at the time of placing the order,

o  Complete contact information including delivery address, email address, full name, mobile and landline telephone numbers.

o  Any restrictions related to delivery of the order like requirement for forklift, narrow road, waiting time, residential area, height restriction, and restricted access, leave the parcel with neighbors etc.

-  Supplier will dispatch the order only when full payment is received.

-  The goods will be dispatched within the number of working days mentioned.

-  The goods will be delivered at the buyer's address provided at the time of ordering or if paid by PayPal then the address given in PayPal and it will be solely buyer's responsibility to make necessary arrangements for taking the delivery. In case of failure in delivery at the first attempt, the buyer will be responsible for any costs related to redelivery.

-  Although the Supplier will try its level best to deliver the goods at agreed dates but there might be certain circumstances due to which it could be delayed but buyer will be notified by the supplier and a mutual delivery date would be agreed. Supplier bears no liability for any of the direct and indirect damages, losses, expenses or costs faced by the buyer as a result of goods not delivered on the agreed date.

-  For any delivery outside UK, the buyer is fully responsible for complete understanding and knowledge of legislations and laws of goods he has imported from the supplier. All additional charges applied other than the normal delivery cost like import tax, customs fee, docking fee and any other fees must be confirmed and paid by the buyer.

-  If the buyer will provide a BPFO address then he will be contacted to give a full UK address because we do not dispatch goods to BPFO addresses. Failure to do so will result in cancellation of order.

QUESTIONS

If you have any questions, please contact us at: 
Call us: +44 1296 925854 
Email us: [email protected]